Eligibility for Returns

If you're not fully satisfied with your purchase, you can request a return or exchange within 30 days of placing your order. To be eligible, the item must be unused, unwashed, undamaged, and returned in its original packaging with all tags attached. Items purchased from an unauthorized reseller or third-party marketplace are not eligible for return through Trandaura directly — please contact the seller you purchased from.

How Refunds Work

• Once we receive your returned item, our team inspects it against the conditions above.
• If approved, the refund is initiated to your original payment method (card, UPI or bank account) within 3-7 business days.
• We reserve the right to decline a refund or exchange if the returned item does not meet the eligibility conditions.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact our customer support as soon as possible with your order number and delivery date. We'll verify the issue and arrange a replacement or full refund at no extra cost — no return shipping charges on our end.

Non-Returnable Items

Products purchased during clearance sales, or items that show signs of use, alteration, or damage caused after delivery, cannot be accepted for return or exchange.